At Anne Creations HB, we value our customers and strive to deliver the best digital embroidery designs. However, due to the nature of our products, please note the following:
All embroidery designs sold on our platform are digital downloads. Once purchased, they are considered delivered and cannot be returned, refunded, or exchanged.
As our products are intangible and instantly accessible, we do not offer refunds, cancellations, or exchanges under any circumstances.
We request customers to carefully review product descriptions, formats, and details before making a purchase to avoid errors.
If you face any issues with downloading or accessing your purchased files, our support team will be happy to assist in resolving technical difficulties.
